Terms and Condition

Terms and Conditions with Nepal Memorable Tours Pvt Ltd
This Terms and Conditions contains information’s and legal Issues of all tours organized by us. The Booking Conditions constitutes a binding contract between Nepal Memorable Tours Pvt Ltd (hereinafter called NMT) and the client.

When a client books a Tour with us and sends Payment, it is clearly understood that the client has gone through all terms and conditions clearly and understands it.

1. Booking:
   With NMT, the client can Book fully organised Holidays or can book his/her Flight, Accommodation only, or the client can arrange Local Transport as per our e-mails and confirm by any means of written communication.
   
2. Payment:
   2.1 For all booking through us or through Agents abroad:
   After confirmation of the Itineraries and Tour, NMT issues Invoice and sends you officially with bank details for transferring money. Currency for the Payment will be in USD, until and unless it is not stated in our agreement. Following policies will be applied: 60 days before tour starts: 50 % of the agreed tour cost for confirmation of the Tour 15 days before Tour Starts: 100% of the remaining amount should be transferred Failing to do so, NMT cannot guarantee all the services as per the written Agreement. Bank Charges for the transaction lies the 2nd Party while transferring money.
   
   2.2 For usual & last minute booking:
   NMT reserves all the Rights of its confirmation. If mentioned Hotels and Lodges or the Flights are not available, NMT reserves the rights to change it in same Standard or higher Quality Hotel and Lodges without any compensation or additional Costs. NMT tries to keep the same standard and quality of the services.
   
   2.3 Full payment must reach before the commencement of the Tour, otherwise the company will not be liable to provide you the confirmed services.
   
3. Prices and Validity
   NMT will do everything within our control not to adjust the offered prices, but NMT has the rights to change the prices when high market fluctuations in the exchange rates, increase in fuel costs and other operating costs on which prices are based. Airfares (unless otherwise stated), passport and visa fees (unless otherwise stated), travel insurance, excess baggage charges, airport taxes, gratuities ( TIPPS) to leaders and guides, staffs like drivers , extra meals, laundry, drinks, medical expenses, optional activities and trips, and any items of a personal nature are not included in your trip price.
   
   3.1 Supplement Charge:
   On our holiday tour/trek packages, rooms or tents are provided in twin sharing basis. Thus, single room supplement charge lies on the client who does not have another tour participant to share room /tent with.
   
   3.2 Amendment in Tour Cost:
   NMT reserves the rights to revise pricing rate posted in our website, under any circumstances, or on the pressure of various external factors that are beyond our control. For an instance, changes in exchange rate, government action, among others. But we make efforts to keep on the present rate.
   
4. Cancellation and Refund Policy
   4.1 There will be no refund for incomplete tour for any reason once it starts.
   
   4.2 Risk on unforeseen circumstances:
   NMT is directed towards the fulfilment of your every desire as stated in program. In this connection, we try to give you our full services as per our offered program honestly & seriously to make your journey very smooth & pleasant. However, NMT will not take any responsibility regarding any change and alternations in the itinerary due to the various reasons like unavoidable circumstances, which are beyond our capacity to influence such as landslides, road blockage, and flood, and snowfall, political unrest, cancellation of flight, delays of arrival, sickness or accidents.
   
   Any extra cost incurring thereof shall be borne by the clients on the spots directly.
   
   Following cancellation Charges or Policies will be applied.
   Between 60- 45 days of Tour Starts date: 30% of Tour cost
   Between 44 – 30 days of Tour Starts date: 50 % of Tour cost
   Between 29 – 15 days of Tour Starts date: 70 % of Tour Cost
   Between 14 – 07 days of Tour Starts date: 80 % of Tour Cost
   Less than 06 days or no Show: 90 %
   
5. Clients’ Responsibilities
   Clients are responsible to follow the Rules and Regulations of the Country instructed by the Government. If fails to do so, Tour Leader /Escort /Guide or Any Representative of the Company reserves the rights to cancel the trip. If clients or participants of the Tour commit any unlawful act, participants are compelled to leave the tour. No refund will be made in such case.
   
6. Travel Insurance
   You must purchase comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation, etc. This is strongly suggested to all our esteemed clients. We do not have any Travel Insurance facilities for the Tour Participants.
   
7. Your personal belongings
   In any case, NMT will not be responsible for any loss or damage of your personal belongings like Camera or Bags or other personal belongings during the entire trip. It could be carried by the porters and animals or any means of transport. That means your personal possessions, luggage, are at your risk at the times.
   
8. Papers & Documents
   All necessary documents should be presented in sequence. For example to issue visa, keep necessary permits, etc. We’re not accountable in case of any trip formality not completed in time before the trip departs on the absent of essential papers and documents.
   
9. Data Protection:
   9.1 The personal data that you provide to us are electronically recorded, stored, processed, transmitted to the service provider and used to the extent that will not harm the clients. Until and unless you will not notify us, it will not be considered as violence of personal rights.
   
   9.2 In the future, we would like to inform you about our Tours and send Newsletters. If you do not wish to receive such information, please let us know in our given address.

10. Complaints:
    10.1 If you have any complaint about any of the services during the tour, you should inform it to local tour operators or the tour leader/guide immediately that should put the things right away. If your complaint does not get solved, please write in Kathmandu within 10 days of the completion of the tour. We will try our best to solve the problems in your favour.
    
11. Liability of Company
    11.1 NMT will not be responsible or liable for injury, sickness or death which might occur. When you make booking with us, you are accepting that there is inherent risk in adventure travel for example risk of altitude sickness as most of our programs involves going to high altitude.
    
    11.2. The company shall not be liable for any loss or damages caused by the total or partial failure to carry out the contract if such failure is attributable to the passenger; unforeseeable or unavoidable and attributable to the third party unconnected to the Company; or a result of unusual and unforeseen circumstances which is beyond the control of the Company such as road block, general strikes, civil or political unrest, quarantine restrictions and government action.
    
12. Disputes and Juristic Solution
    NMT is situated in Kathmandu, the capital city of the federal democratic Republic of Nepal and if any dispute occurs, it will be handled as per rules and regulations of Nepal.